Payments

Accepted Payment Methods

 

At SillageStudio, we aim to make your payment experience as seamless and secure as possible. To accommodate a variety of preferences, we offer a wide range of payment options. While all prices on our website are listed in EUR, we also accept payments in other currencies when you choose Stripe as your payment gateway. Below is an overview of the payment methods we support:

 

1. Credit Cards

We accept all major credit cards, ensuring quick and secure transactions:

Visa
One of the most widely used payment methods globally, Visa offers a secure and efficient way to complete purchases on our website.

Mastercard
Accepted worldwide, Mastercard provides a reliable and secure payment experience for both personal and business cardholders.

American Express
For customers who prefer American Express, we’re happy to support this option. Its robust security features ensure your payment details are protected.

 

2. Debit Cards

Debit cards allow you to pay directly from your bank account with ease. We support the following debit card options:

Visa Debit
Enjoy a secure payment process with funds deducted directly from your bank account.

Mastercard Debit
Experience straightforward payments with added security features.

Maestro
A Mastercard service, Maestro is supported with CVV for secure online transactions.

 

3. Stripe

We utilize Stripe, a trusted global leader in payment processing, to ensure secure online transactions. Stripe supports multiple currencies, making it easier for international customers to shop with us. Accepted payment options via Stripe include:

Major credit and debit cards

Additional options like Przelewy24, TWINT, iDEAL, Bancontact, BLIK, EPS, Multibanco, and MBWay

With Stripe’s advanced security features, your financial data is always protected.

 

4. Digital Wallets

For fast and convenient checkouts, we support the following digital wallets:

Google Pay
Make secure payments with just a few taps on your Android device. Google Pay eliminates the need to manually enter card details, offering a faster checkout experience.

Apple Pay
Available for iOS users, Apple Pay ensures secure and hassle-free transactions. Use Face ID, Touch ID, or your passcode to complete purchases effortlessly.

 

5. Bank Transfer

For customers preferring traditional banking methods, we accept bank transfers in euros within the SEPA area. Bank transfers are ideal for larger transactions or for those who prefer not to use a card.

How to Pay via Bank Transfer:

Select the "Bank Transfer" option at checkout.

Use the following details to complete your transfer:

IBAN: DE42 1001 8000 0776 2634 24

Bank: FINOM

Account Holder: Vitor Assuncao

Include your order number in the reference field of the transfer.

Note: Bank transfers may take a few business days to process, depending on your bank. Your order will be processed and shipped promptly upon receipt of payment.

 

6. Security of Your Payment Information

We prioritize the protection of your payment details and implement strict security measures:

All transactions are encrypted using SSL, ensuring secure transmission of your payment information.

Payments are processed by trusted providers like Stripe, so sensitive data is never stored on our servers.

Our website complies with PCI DSS standards, adhering to industry best practices for payment security.

 

7. Refunds and Cancellations

Refunds will be issued to the original payment method. The time it takes for the refund to reflect in your account depends on your bank or card provider.

For inquiries about refunds, cancellations, or any payment-related concerns, contact our support team at info@thedecantplace.com. We’re here to assist you and ensure a smooth shopping experience.

 

Thank you for choosing SillageStudio. We are committed to providing a secure and convenient payment process for all our customers!